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Category Archives: AI

How automated classification of inbound files helps with your claims management process

For one of our insurance clients, 400,000 + emails with attachments every month is pretty normal. Without the right technology, each email and…
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How Search365’s Universal Search Claims Automation solution improves benefits assessment

Once the claim has been assessed and the claims assessor is satisfied that the claim is eligible under the policy, it's time to…
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How to find the information you need to assess a claim

In the claim assessment process, once a claim is lodged and all the documents and information have been located, the next step would…
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How claim assessors can use search technology for efficient processing of claims

Finding the documents, policies, and information you need as a Claims Assessor, to do your job is often half the battle. Do I…
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Claims Assessment Automation – Driving Digital Transformation For The Insurance Industry

Over the years, insurers have invested greatly in more streamlined, but still largely manual processes for managing claims. Artificial intelligence (AI) provides new…
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Gavin Keeley

If you’re not doing a pilot, it’s time to start: Search365 CEO Gavin Keeley on AI in Australia today

For many years, artificial intelligence (AI) has been far from what the movies promised. It remained in the realm of science fiction and…
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Over Watch in Action

There are ways to reduce or eliminate this unlimited liability risk. By harnessing the power of AI you can detect and prevent fraudulent…
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Over Watch – Advanced Payments Sanctions checking

There are ways to reduce or eliminate this unlimited liability risk. By harnessing the power of AI you can detect and prevent fraudulent…
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Personalisation Starts with Search

In our fast-paced digital age, it pays to give customers a personalised experience because it shows how a business is putting the extra…
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