Selected work
Examples of where Search365 has been applied in practice.
These case studies reflect the kinds of environments where enterprise search, governed retrieval, and knowledge discovery have direct operational value.
Search365 supports work across government, financial services, legal, transport, insurance, and other document-heavy environments. Today, that same search and retrieval foundation continues as part of the broader Search Sensei platform.
Claims Management
Bring greater automation and discoverability to claims workflows by improving how operational knowledge is surfaced and used.
Banking
Improve understanding of customers and internal context by making enterprise knowledge easier to retrieve across banking environments.
Fair Work Ombudsman
Support knowledge discovery across 42 repositories in a government environment where governed retrieval and trust matter.
Australian Government
Enable secure, on-demand document search in environments where permissions, governance, and controlled access are essential.
Major Airline
Improve rewards upsell and cross-sell by making customer and operational information easier to discover and use.
Federal Government
Improve data accuracy and search quality in public-sector environments where discovery and trust have direct operational consequences.
Legal
Improve efficiency and service delivery by making matter-related knowledge and supporting information easier to access.
Mining
Support safety improvement and cost reduction by improving access to operational knowledge in complex industrial settings.
These examples represent the kinds of environments where Search365 has been applied. Today, that same search, discovery, and governed retrieval foundation continues within Search Sensei, where organisations can remain focused on search alone or expand into conversational and agentic capability over time.
