For most Insurers, claims processing remains a laborious and time-consuming activity that draws upon the capabilities of skilled individuals. Experienced claims managers spend an inordinate amount of time performing triage by searching for documents, and specific content within them, to form an initial assessment on a claim at First Notification of Loss. In the background, the customer experience is heavily impacted by the speed, clarity, and consistency from the outputs of these assessments making Claims Management the battleground for differentiation in a crowded Insurance marketplace
This is where the Universal Search Claims Automation by Search365 is making a profound difference in the Insurance Industry.
