Universal Search

Why we are leading the Enterprise Search Domain

  Information Search & Knowledge Discovery Powered by AI

Enriching Question and Answer Search | Making Legacy Data Accessible 

Our team has decades of search expertise, providing knowledge discovery solutions for leading organisations across multiple sectors. Search365 is trusted with delivering services to some of the biggest financial services clients, together with numerous federal government agencies solving their information discovery challenges.

Our Universal Search app is coded and configured to guarantee high quality optimised search outcomes. Trained in natural language processing, the AI within Universal Search communicates directly with files in over 400 formats, capable of reading documents and images to deliver relevant results fast and always in context to the user’s questions.

The Universal Search security framework ensures that only those who have the permissions to access private files and documents have the ability to retrieve results from such files. A user with different permissions will get different answers to questions based on their access group or permission rights. Our clients trust Universal Search to uphold security and confidentiality in management of sensitive data, with extensive audit capabilities out the box.

Search365 is a Microsoft Gold ISV Partner and Universal Search is being developed in tandem with the Microsoft Engineering teams in Redmond, driving our software enhancement and development.

Universal Search is enriching the search experience for users and improving search outcomes through our AI enrichments which are configured to suit each specific client requirement.