Category Archives: Blogs

According to a recent study, as many as 70% of digital transformation efforts are failing.[i] There are all kinds of reasons for this,…

In recent months, Australia’s office workers have endured a great deal. Many businesses have been forced to shrink their workforce, ways of working…

According to IDC, a typical ‘knowledge worker’ spends about 2.5 hours per day, or roughly 30% of their workday, searching for information[i]. A…

A few years ago, Harvard Business Review suggested the amount of time modern workers spend collaborating has actually doubled over the last decade,…

In a recent study, 36% of managers said they were suffering from poor health due to having to sort through too much information…

For one of our insurance clients, 400,000 + emails with attachments every month is pretty normal. Without the right technology, each email and…

Once the claim has been assessed and the claims assessor is satisfied that the claim is eligible under the policy, it's time to…

In the claim assessment process, once a claim is lodged and all the documents and information have been located, the next step would…

Finding the documents, policies, and information you need as a Claims Assessor, to do your job is often half the battle. Do I…

Over the years, insurers have invested greatly in more streamlined, but still largely manual processes for managing claims. Artificial intelligence (AI) provides new…