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Category Archives: Blogs

Why do so many efforts at digital transformation fail?

According to a recent study, as many as 70% of digital transformation efforts are failing.[i] There are all kinds of reasons for this,…
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Why investing in employee experience matters – now more than ever

In recent months, Australia’s office workers have endured a great deal. Many businesses have been forced to shrink their workforce, ways of working…
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3 Reasons why your business should be thinking about “search”

According to IDC, a typical ‘knowledge worker’ spends about 2.5 hours per day, or roughly 30% of their workday, searching for information[i]. A…
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We’re working together more…but are we getting more done?

A few years ago, Harvard Business Review suggested the amount of time modern workers spend collaborating has actually doubled over the last decade,…
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Why information overload is a growing problem (and what to do about it)

In a recent study, 36% of managers said they were suffering from poor health due to having to sort through too much information…
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How automated classification of inbound files helps with your claims management process

For one of our insurance clients, 400,000 + emails with attachments every month is pretty normal. Without the right technology, each email and…
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How Search365’s Universal Search Claims Automation solution improves benefits assessment

Once the claim has been assessed and the claims assessor is satisfied that the claim is eligible under the policy, it's time to…
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How to find the information you need to assess a claim

In the claim assessment process, once a claim is lodged and all the documents and information have been located, the next step would…
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How claim assessors can use search technology for efficient processing of claims

Finding the documents, policies, and information you need as a Claims Assessor, to do your job is often half the battle. Do I…
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Claims Assessment Automation – Driving Digital Transformation For The Insurance Industry

Over the years, insurers have invested greatly in more streamlined, but still largely manual processes for managing claims. Artificial intelligence (AI) provides new…
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